Privacy Policy
Last updated: January 15, 2024
1. Information We Collect
We collect information you provide directly to us, including:
• Name, email address, and phone number for booking appointments
• Company or school information for context
• Project descriptions and learning goals
• Chat conversations with our AI assistants
2. How We Use Your Information
We use the information we collect to:
• Schedule and manage your appointments
• Send appointment confirmations and reminders
• Improve our AI triage system
• Provide customer support
• Analyze usage patterns to improve our services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with trusted service providers who assist us in operating our platform (such as payment processors and email services).
4. AI Chat Data
Conversations with our AI assistants (irfanGPT and XevenGPT) are used to improve the service and provide better responses. Chat data is anonymized and used for training purposes only.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Export your data in a portable format
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our appointment booking system or AI chat services.